Privacy Policy

CloseForce ("we," "our," or "us") operates the website at getcloseforce.com. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our website or providing your information via our forms, you agree to the practices described here.

Information We Collect

We collect information you provide directly when you purchase a service or contact us:

• Name — to identify your account and personalize communication
• Email address — to deliver your service and send updates
• Phone number — for onboarding and support purposes
• Business information — such as your business name, location, and service type, used to complete your setup

We may also collect basic technical data automatically (such as browser type and referring URL) through standard web server logs and cookies. See Section 5 for more on cookies.

How We Use Your Information

We use your information only for legitimate business purposes:

• Service delivery — to complete your Google Business Profile setup and any related services you purchased
• Communication — to send order confirmations, onboarding instructions, and support replies
• Service improvement — to understand how our services are used and make them better

We do not use your data for advertising, profiling, or any purpose unrelated to the services you purchased.

Payment Processing

All payments are processed securely by Stripe, a certified PCI-DSS Level 1 payment processor. CloseForce does not collect, store, or have access to your full credit card number, CVV, or billing details.

For more information on how Stripe handles your data, visit stripe.com/privacy.

Data Sharing

We do not sell, rent, or trade your personal information.

We do not sell, rent, or share mobile information with third parties for marketing purposes.

We may share limited data with trusted third-party service providers who help us operate our business, including:

• Stripe — payment processing
• Email service providers — transactional communication
• Form and CRM tools — onboarding and customer management

These providers are contractually required to protect your data and may only use it for the specific purpose of serving CloseForce.

We may also disclose information if required by law or to protect the rights and safety of our users or business.

Cookies

Our website uses cookies — small text files stored in your browser — to keep the site functioning correctly. We use cookies for:

• Keeping your session active during checkout
• Remembering basic preferences
• Basic analytics to understand traffic and page performance

We do not use cookies to track you across other websites or serve targeted advertising. You can disable cookies in your browser settings at any time, though some site features may not function correctly.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption, and access to customer data is restricted to authorized personnel only.

No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us at support@closeforce.com.

Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request that we delete your personal data, subject to legal obligations
• Opt-out — unsubscribe from marketing communications at any time using the link in any email we send

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us at support@closeforce.com.

SMS and Text Messaging

If you provide your phone number through our website or lead forms, you may opt-in to receive SMS notifications regarding your account, service updates, and occasional informative messages from CloseForce™.

• Opt-In — Users opt in by submitting their information through website forms AND explicitly checking a consent checkbox before receiving SMS messages.
• Message Frequency — Message frequency varies based on your interaction with the system and your current service status. We only send messages relevant to your requests.
• Costs — Message and data rates may apply from your carrier.
• Opt-Out — You can cancel the SMS service at any time. Just text "STOP" to our number or reply to any message we send. After you send "STOP", we will send you a confirmation and you will no longer receive SMS messages from us.
• Help — If you need assistance with our messaging program, reply with the keyword HELP or contact us at the email below.

Carriers are not liable for delayed or undelivered messages. Your consent to receive SMS is not a condition of purchase.

Contact Us

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.