Terms of Service

These Terms of Service ("Terms") govern your use of the CloseForce website at getcloseforce.com and any services purchased through it. By placing an order, opting into our programs, or using our services, you agree to be bound by these Terms. Please read them carefully before purchasing.

If you do not agree to these Terms, do not use our services.

Services Description

CloseForce provides digital setup and optimization services for local businesses. Our current offerings include:

• Google Business Profile Setup — we create and optimize your Google Business Profile (formerly Google My Business) so your business appears in local search results and Google Maps
• Google Business Profile + Website — the above, plus setup of a basic business website or landing page
• Additional digital services as described on our website or in a separate service agreement

All services are performed by CloseForce or its authorized contractors. We reserve the right to update or modify our service offerings at any time.

Payment Terms

Payment is due at the time of purchase. By submitting your payment information, you authorize CloseForce to charge the applicable fees to your chosen payment method.

• One-time services — charged in full at checkout, with no recurring billing
• Subscription or recurring services — where applicable, billed on the cadence stated at checkout (monthly or as specified). You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period

All prices are listed in US dollars (USD) and are exclusive of any applicable taxes. CloseForce reserves the right to adjust pricing at any time; changes will not affect orders already placed.

Refund Policy

Due to the nature of our digital services, all sales are generally final once work has begun. We invest time and resources immediately upon receiving your order to start your setup.

Refund requests are reviewed on a case-by-case basis. If you believe you are entitled to a refund, contact us within 7 days of purchase at support@closeforce.com with your order details and the reason for your request.

We reserve the right to approve or deny refund requests at our discretion. Refunds, if approved, will be issued to the original payment method within 5–10 business days.

Your Responsibilities

To allow us to deliver your service, you agree to:

• Provide accurate, complete, and up-to-date information about your business when requested
• Respond promptly to our onboarding communications and complete any required intake forms
• Grant necessary access or permissions (e.g., Google account access) as required for setup
• Ensure that your business information, logos, and any assets you provide do not infringe on third-party rights
• Comply with all applicable laws and Google's Terms of Service in connection with your Google Business Profile

If you fail to provide required information or access within 30 days of purchase, CloseForce reserves the right to consider the order fulfilled and no refund will be issued for delays caused by your inaction.

Limitation of Liability

To the fullest extent permitted by law, CloseForce and its owners, employees, and contractors shall not be liable for:

• Loss of revenue, leads, customers, or business opportunities
• Changes to Google's algorithms, policies, or platform features that affect your listing's performance
• Suspension or removal of your Google Business Profile by Google for any reason
• Any indirect, incidental, special, or consequential damages arising from the use of our services

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability. In such cases, our liability is limited to the greatest extent permitted by applicable law.

Service Delivery

We aim to complete your setup within 24–48 hours of receiving all required information from you. Delivery timelines are estimates and are not guaranteed.

The timeline for your setup begins only after you submit your completed onboarding form. Delays caused by incomplete or inaccurate information, slow communication, or failure to grant necessary account access are the responsibility of the customer and may extend delivery timelines.

CloseForce is not responsible for delays caused by third-party platforms (including Google) or circumstances outside our reasonable control.

Termination

CloseForce reserves the right to refuse, suspend, or terminate service to any customer at our discretion, including if:

• You provide false or misleading information
• You engage in abusive, fraudulent, or unlawful behavior toward CloseForce or its team
• You attempt to use our services in a way that violates applicable law or platform policies

If we terminate your service for cause, no refund will be issued. For active subscriptions, cancellation takes effect at the end of the current billing period, and no prorated refunds are provided.

You may cancel a subscription at any time by contacting us at support@closeforce.com. Cancellation does not affect obligations accrued prior to cancellation.

SMS and Text Messaging Program

By providing your phone number and opting in through our website or forms, you consent to receive SMS/text messages from CloseForce™. These messages may include:

• Service Alerts — notifications regarding your account status, order progress, or onboarding requirements.
• Reminders — automated alerts for scheduled strategy calls or pending information requests.
• Promotional Messages — occasional updates on new features, system enhancements, or special offers (if opted-in).
• Operational Notifications — critical updates regarding system availability or security.

Message Frequency. Message frequency varies depending on user interaction.

Stopping Messages. To stop receiving messages from us, reply STOP to any text message we send. You will receive a one-time confirmation and then no further messages.

Costs and Reliability. Message and data rates may apply. Check with your carrier for details. Carriers are not liable for delayed or undelivered messages.

Age Requirement. You must be 18 years of age or older to use this SMS service.

General Provisions

Governing Law. These Terms are governed by the laws of the United States. Any disputes shall be resolved through good-faith negotiation first.

Changes to Terms. We may update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and CloseForce.

Contact Us

These Terms of Service were last updated on March 28, 2026. We recommend reviewing this page periodically. Your continued use of our services constitutes acceptance of any updated Terms.